MUHAMMAD TALAL IRKSOUSI

Parts Advisor

- Consistently achieved and exceeded spare parts sales targets, including accessories. - Awarded Best Parts Achiever in 2023 for outstanding sales performance. - Ranked in the Top 8 in the internal Al Masaood Nissan Aftersales Skills Contest. - Provided expert consultation on Nissan, Renault, and Infiniti spare parts, ensuring high customer satisfaction and repeat business. - Accurately identified and recommended parts using EPC catalog, improving order accuracy and reducing return rates. - Handled spare parts sales for counter customers and private garages across al Ain, Abu Dhabi - Oversaw the supply of spare parts for the UD Trucks Maintenance Division, including CICPA and civil defense vehicles. - Maintained stock levels of fast-moving items and coordinated direct orders from Japan. - Ensured fast and precise delivery of parts, enhancing customer loyalty. - Strong understanding of the GCC automotive market and national client needs.

• Consistently achieved and exceeded spare parts sales targets, including accessories.
• Awarded Best Parts Achiever in 2023 for outstanding sales performance.
• Ranked in the Top 8 in the internal Al Masaood Nissan Aftersales Skills Contest.
• Provided expert consultation on Nissan, Renault, and Infiniti spare parts, ensuring high customer satisfaction and repeat business.
• Accurately identified and recommended parts using EPC catalog, improving order accuracy and reducing return rates.

- Managed customer accounts and handled financial transactions with accuracy. - Interacted with customers and suppliers, ensuring satisfaction and timely response. - Collaborated with sales and warehouse teams to fulfill orders efficiently. - Issued invoices and ensured timely delivery to clients. - Followed up on customer payments and reported issues to management. - Handled both retail and wholesale sales for over 200 customers across Syria. - Gained experience in identifying original, duplicate, and aftermarket parts.

• Managed customer accounts and handled financial transactions with accuracy.
• Interacted with customers and suppliers, ensuring satisfaction and timely response.
• Collaborated with sales and warehouse teams to fulfill orders efficiently.
• Issued invoices and ensured timely delivery to clients.
• Followed up on customer payments and reported issues to management.

- Led and supervised teams of over 15 employees, aligning with company strategy. - Coordinated between sales and warehouse teams for smooth order processing. - Managed internal operations and ensured interdepartmental workflow. - Onboarded and trained employees to boost productivity. - Promoted positive team environment and collaboration. - Monitored inventory operations and daily employee tasks. - Reported shortages in fast-moving items and ensured smooth logistics.

• Led and supervised teams of over 15 employees, aligning with company strategy.
• Coordinated between sales and warehouse teams for smooth order processing.
• Managed internal operations and ensured interdepartmental workflow.
• Onboarded and trained employees to boost productivity.
• Promoted positive team environment and collaboration.

- Managed spare parts inventory and shipments from Korea. - Developed strong knowledge of part numbers and compatibility across vehicle models. - Received and inspected containers, ensured accuracy in delivery and entry. - Organized warehouse for efficient part retrieval and zero delays.

• Managed spare parts inventory and shipments from Korea.
• Developed strong knowledge of part numbers and compatibility across vehicle models.
• Received and inspected containers, ensured accuracy in delivery and entry.
• Organized warehouse for efficient part retrieval and zero delays.